bje app | Privacy Policy and How We Protect Your Data

Section 1

1 Introduction

bje app User privacy is our highest priority. This privacy policy has been developed with Bangladesh users in mind and applies to all individuals — registered or unregistered — on our platform.

When you bje appWhen you visit the website, download the app, or create an account, certain information naturally enters our system. That information will never be misused — that is our core commitment.

              
              Our core principles: We only collect information that is essential to delivering our services. Your data is never sold or shared with unnecessary third parties.
            

If you have any questions after reading this Privacy Policy, please reach out to our support team. We believe in being transparent at all times.

Section 2

2 What Information We Collect

bje app Two types of data are collected — information you provide directly, and information collected automatically.

Type of Data	Example	Reason for Collection
Identity Information	Full name, date of birth, national ID number	Account Verification & KYC Completion
Contact Information	Mobile number, email address	Registration, Notifications & Support
Financial Information	BKash/Nagad/Rocket number, transaction history	Payment Processing & Fraud Prevention
Device Information	IP address, browser, operating system	Security Verification & Experience Improvement
Usage Data	Betting history, preferred markets, activity times	Service Personalization & Analytics
Location data	Approximate Geographic Location	Legal Compliance & Geographic Restrictions

We never collect unnecessary personal information. Only the data that is bje apprequired to operate -'s services smoothly and meet legal obligations.

Section 3

3 How Your Information Is Used

bje app Collected information is used only for its stated purpose. No data is ever used beyond that scope.

Account Management: Completing the registration process, verifying identity, and ensuring login security.
Transaction Processing: Processing deposits and withdrawals quickly and securely.
Customer Support: Reviewing account history to resolve your issues quickly.
Fraud Prevention: Detecting unusual activity to keep your account secure.
Service improvement: Analyzing usage patterns to make the platform more user-friendly.
Personalized Offers: Sending promotions and bonus offers tailored to your preferences.
Legal Compliance: Complying with applicable laws and regulatory requirements.

If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our support team. Please note that important transactional messages will continue to be sent regardless.

Section 4

4 Data Storage & Retention

bje appYour data is stored on secure servers at bje app, protected by industry-standard encryption and firewalls.

How long data is retained depends on the type of information:

Account Information: For as long as your account remains active, and for up to 5 years after it is closed.
Transaction Records: A minimum of 7 years, as required by law.
Support conversations: Up to 2 years after the issue is resolved.
Log & Device Information: 1 year from the date of collection.
Cookie data: 30 days to 1 year, depending on the type of cookie.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Section 5

5 Data Sharing Policy

bje app never sells your personal data. Information is shared with third parties only in the following limited circumstances:

Payment Partners: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
KYC Service Providers: With trusted, approved service providers for the purpose of identity verification.
Technology Infrastructure: Trusted partners for hosting, cybersecurity, and data backup services.
Legal Authorities: Upon receipt of a valid order from a court or law enforcement authority.
Responsible Gaming Organizations: Limited data shared where necessary to protect the user.

              
              Before engaging any third party, we ensure they follow the same standard of privacy practices. Only the information necessary for the task is shared — never your full profile.
            

Section 6

6 Cookie Policy

bje app The website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.

You can disable non-essential cookies at any time through your browser settings. Please note that some features may not function properly as a result.

Section 7

7 Security Measures

bje app Industry-leading technology is used to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

SSL/TLS Encryption: All website and app communications are secured with 256-bit encryption.
Database Encryption: All sensitive data stored on our systems is kept in an encrypted format.
Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
Firewall & DDoS Protection: Protects the platform against cyberattacks.
Regular Audits: Regular penetration testing to identify and address security vulnerabilities.
Access Controls: Only authorized personnel can access data, and only what is necessary for their role.

              
              In the Event of a Data Breach: In the event of a security incident, affected users will be notified directly within 72 hours and immediate action will be taken.
            

Section 8

8 Your Rights

bje appAs a user of, you have certain important rights over your personal information. We fully respect these rights.

Right to Access – the right to know what information we hold about you

Right to Rectification – the right to have inaccurate data corrected

Right to Erasure – request deletion of your data under certain circumstances

Right to Restrict Processing – the right to request that certain uses of your data be paused

Data Portability – the right to obtain and transfer your information

Right to Object – the right to object to the use of your data for marketing purposes

To exercise these rights support@bjeapp.comEmail us at. We typically respond within 30 days.

Section 9

9 Children's Privacy

bje app Accounts for anyone under 18 are strictly prohibited. We do not knowingly collect any information from minors.

If a parent or guardian believes their child has accidentally created an account, please contact our support team immediately. We will act promptly to close the account and delete all associated data.

Anyone who provides false information during age verification bears full responsibility for doing so. Any account found to have done this will be closed immediately.

Section 10

10 Changes to the Privacy Policy

bje app This Privacy Policy may be updated if there are changes to applicable laws, technology, or the nature of our business. For significant changes:

You will be notified at least 14 days in advance via your registered email or an in-app notification.
The "Last Updated" date at the top of the page will be revised accordingly.
Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with the latest Privacy Policy.

Section 11

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

Email: support@bjeapp.com
Live Chat: Chat button at the bottom right of the app or website.
Response Time: 7 days a week, 24 hours a day.

Privacy-related requests are typically responded to within 30 business days. If a complex matter requires more time, you will be informed in advance.

Bje app Privacy Policy – Your Data Is Safe with Us